Salary:

Classification 16, $50,872.40 - $52,445.77 per annum, as per the BCGEU Support Collective Agreement. This position receives an additional annual stipend of $2,500.00, which is in effect until June 30, 2022 with the possibility of an extension. Annual vacation (119 hours) is pro-rated and front loaded. We have competitive extended health and dental benefits package (staff are eligible after the completion of 910 employment hours). Support Collective Agreement includes time off for family illness, personal illness, and other special leaves. Closure during the Christmas Break (Dec 25 - Jan 1st) of each year is paid time off. Enrolment in the Municipal Pension Plan is mandatory for all regular, full time support staff.

Description:

Are you passionate about technology? Come join a tight knit group of like-minded individuals as we put our passion to use!

Northern Lights College offers a wide array of systems deployed over the largest geographical area of any Post-secondary Institution in BC! Work with cutting edge technologies from Meraki, PaloAlto, Microsoft, Dell, Polycom and many others.

The intermediate information technologist role spans the gap between our systems and staff/students, while working in a highly collaborative, fun and supportive environment.

Tired of the break/fix grind? Here at NLC, we offer opportunities to expand your skill sets working with the latest technology at a managed pace. We support a great group of people, customer service is our moto, and we deliver in spades!

Day to day duties include assisting the Chief Information Officer in maintaining systems to deliver quality support to our staff and students remotely, in person or over the phone for systems such as:

• Video Conferencing (monitoring and troubleshooting)
• VoIP phone systems (deployment and troubleshooting)
• Imaging of desktops/laptops (assist in building/testing images)
• Outlook and Exchange 2013 (Troubleshooting mail flow, spam filtering)
• Office 365 (deployment and configuration)
• Printers (monitoring and troubleshooting)
• Windows 10, Server 2012-2016 (troubleshooting and resolving hardware/software/network issues)

Additionally, we have many exciting projects that this position will contribute towards in planning/deployment/testing/optimization. Opportunities for after hours work may be available as well!

Qualifications:

The ideal candidate will have strong break/fix skills in systems, software, and networking and enjoys delivering great customer service. They will have experience in Windows 7/10 and Server 2008, 2012 and 2016 with a good understanding of DNS, AD and Group Policies. Knowledge of cloud technologies such as Azure, VMCloud and AWS would be a bonus! Exchange, Vmware, PaloAlto or Meraki experience would be an asset as well, but not required. Related certifications, such as A+, N+, etc., would be preferred. We are willing to train the ideal applicant!

A current Driver's license is required for this position.