Northern Lights College
  • 06-May-2019 (PST)
  • Fort St John, BC, CAN
  • $47,938.20 - $49,420.82
  • Salary
  • Support Staff, Full Time

We offer competitive extended health and dental benefits, as well as cover the basic medical services plan fees. Support Collective Agreement includes time off for family illness, personal illness, and other special leaves. Closure during the Christmas Break (Dec 25 – Jan 1st) of each year is paid time off.


Term of App't:          Monday Friday, 7 hours per day                                        

Start date:                Immediately

Reporting to:            Chief Information Officer                                                                                   

 

Salary:

 

 

Classification 16, $25.89 - $26.69 per hour, as per the BCGEU Support Collective Agreement. Annual vacation (119 hours) is pro-rated and front loaded.  We offer competitive extended health and dental benefits, as well as cover the basic medical services plan fees.  Support Collective Agreement includes time off for family illness, personal illness, and other special leaves.  Closure during the Christmas Break (Dec 25 Jan 1st) of each year is paid time off.

Description:

Are you passionate about technology? Come join a tightknit group of likeminded individuals as we put our passion to use!

Northern Lights College offers a wide array of systems deployed over the largest geographical area of any Post-secondary Institution in BC! Work with cutting edge technologies from Meraki, PaloAlto, Microsoft, Dell, Polycom and many others.

The intermediate information technologist role spans the gap between our systems and staff/students, while working in a highly collaborative, fun and supportive environment.

Tired of the break/fix grind? Here at NLC, we offer opportunities to expand your skill sets working with the latest technology at a managed pace. We support a great group of people, customer service is our moto, and we deliver in spades!

Day to day duties include assisting the Chief Information Officer in maintaining systems to deliver quality support to our staff and students remotely, in person or over the phone for systems such as:

  • Video Conferencing (monitoring and troubleshooting)
  • VoIP phone systems (deployment and troubleshooting)
  • Imaging of desktops/laptops (assist in building/testing images)
  • Outlook and Exchange 2013 (Troubleshooting mail flow, spam filtering)
  • Office 365 (deployment and configuration)
  • Printers (monitoring and troubleshooting)
  • Windows 10, Server 2012-2016 (troubleshooting and resolving hardware/software/network issues)

Additionally, we have a lot of exciting projects that this position will contribute on for planning/deployment/testing/optimization. Opportunities for afterhours work may be available as well!

Qualifications:

The ideal candidate will have strong break/fix skills in systems, software, and networking and enjoys delivering great customer service. They will have experience in Windows 7/10 and Server 2008, 2012 and 2016 with a good understanding of DNS, AD and Group Policies. Knowledge of cloud technologies such as Azure, VMCloud and AWS would be a bonus! Exchange, Vmware, PaloAlto or Meraki experience would be an asset as well, but not required. Related certifications, such as A+, N+, etc., would be preferred. We are willing to train the ideal applicant! 

Current Driver's license is required for this position.

Closing Date: 

Please note that all applications will be reviewed on a weekly basis until such time as we have hired a candidate for 

this position. 

Northern Lights College
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